Privacy policy

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This privacy policy applies between you, the User of this Website and Kernow HR, the owner and provider of this Website. Kernow HR takes the privacy of your information very seriously. This privacy policy applies to our use of any and all personal data collected by us or provided by you in relation to your use of the Website.

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This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://www.kernowhr.uk/terms-conditions.

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Please read this privacy policy carefully.

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Definitions and interpretation

1. In this privacy policy, the following definitions are used:

Data

all personal information that you submit to Kernow HR via the Website. This includes information that can identify you directly or indirectly and reflects the definitions under applicable data protection legislation.

Cookies

small text files placed on your device when you access or interact with certain features of this Website.

Data Protection Laws

the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other applicable UK legislation relating to the processing of personal data.

Kernow HR, or us

Kernow HR of Lower Boscadjack, nr Helston, Cornwall, TR13 0HH;

UK and EU Cookie Law

the Privacy and Electronic Communications (EC Directive) Regulations 2003 (as amended).

User or you

any third party that accesses the Website and is not either employed by Kernow HR or engaged as a consultant providing services to Kernow HR.

Website

the website that you are currently using, www.kernowhr.uk, and any sub-domains, unless otherwise stated in separate terms.​

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2. In this privacy policy, unless the context requires otherwise:

a. the singular includes the plural and vice versa
b. sub-clauses and references refer to parts of this policy
c. “including” means “including without limitation”
d. statutory references include amendments
e. headings are for reference only

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Scope of this privacy policy

3. This privacy policy applies solely to Kernow HR’s use of personal information through this Website. It does not apply to external websites accessed via this Website.

4. For data protection purposes, Kernow HR is the data controller. This means we determine how and why your data is processed.

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Data collected

5. We may collect the following personal information:

a. name

b. contact details such as telephone number and email address

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How we collect Data

6. We collect information in two main ways:

a. information you provide directly
b. information collected automatically

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Data that is given to us by you

7. You may provide data when:

a. contacting us through the Website, email, post or phone
b. registering for services
c. subscribing to marketing

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Data that is collected automatically

8. When you use the Website:

a. we collect technical information such as your IP address, browser type, pages visited and time spent
b. cookies are used to support navigation, improve content and remember your preferences

For further details, see the Cookies section.

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Our use of Data

9. We use your personal information to:

a. maintain internal records
b. send relevant updates or marketing if you have consented

10. We rely on legitimate interests for some processing. You may object to this where permitted by law.

11. For email marketing:

a. soft opt-in applies where there is a prior relationship
b. explicit consent is required in other cases
c. you can withdraw consent at any time—see the Your rights section

12. Where you register with us, we process your data to fulfil our contract with you or take steps at your request to do so.

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Use of Artificial Intelligence and Automated Processing

13. Kernow HR may use artificial intelligence tools to support service delivery, such as generating draft content, analysing aggregated data, or improving user experience. These tools do not make decisions with legal or significant effects on individuals without human involvement.

14. If any fully automated decision-making were to occur, you would be notified and provided with the opportunity to request a review or object.

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Keeping Data secure

15. We apply appropriate technical and organisational measures to protect your information, including:

a. secure access to systems and servers
b. encrypted storage and restricted access

16. In the event of a suspected data breach, we will follow appropriate legal protocols. Contact us immediately at shelley@kernowhr.uk if you have any concerns.

17. For more on protecting your personal data, visit www.getsafeonline.org.

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Data retention

18. We retain your data only for as long as necessary to fulfil the purposes outlined or to comply with legal requirements.

19. Backup or archival copies may remain for regulatory or tax obligations.

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Your rights

20. You have the right to:

a. access your data
b. request correction or deletion
c. restrict or object to processing
d. request data portability
e. withdraw consent where applicable

21. To exercise your rights, contact shelley@kernowhr.uk.

22. If you are unhappy with our handling of your data, you may complain to the Information Commissioner’s Office (www.ico.org.uk).

23. Please ensure the personal data you provide is accurate and kept up to date.

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Links to other websites

24. This Website may link to external sites. We are not responsible for their privacy practices. Please review their policies before use.

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Changes of business ownership and control

25. If Kernow HR is sold or merged, your data may transfer to the new owner under the same privacy terms.

26. Any data transfer will be subject to strict safeguards to ensure continued protection.

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Cookies

27. Kernow HR uses cookies to improve functionality and user experience.

28. We ask for your consent to use cookies when you first visit the Website. You can withdraw consent at any time by adjusting browser settings.

29. Cookies we use:

Type                         Purpose
Strictly necessary    Required for website functionality (e.g. login, sessions)

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30. Specific cookies in use:

• Wix website – supports hosting functions

• Wix apps – enables app integrations

• Kernow HR – remembers session data

31. You can change cookie settings via your browser. Visit www.aboutcookies.org.uk for more information.

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General

32. You may not transfer your rights under this policy to another person. Kernow HR may transfer its rights if your data rights are unaffected.

33. If any clause is found to be invalid, it does not affect the rest of this policy.

34. This privacy policy is governed by the laws of England and Wales. Any disputes will be resolved under their jurisdiction.

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Changes to this privacy policy

35. Kernow HR may update this policy as required by law or business practice. Any changes will be posted on this Website. Continued use of the Website confirms your acceptance.

You may contact Kernow HR by email at shelley@kernowhr.uk.

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Attribution

This privacy policy was originally created using a document from Rocket Lawyer (https://www.rocketlawyer.co.uk) and last updated on 22 April 2025.

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